stringy93 Posted June 14, 2010 Report Share Posted June 14, 2010 Mine was under 10 years old and had about the same miles as yours, but mine has full BMW service history. Was all done free of charge. Link to comment Share on other sites More sharing options...
ydadabhoy Posted June 15, 2010 Report Share Posted June 15, 2010 If you have full BMWSH, then thats fair enough. Has anyone had their car fixed who does not have full service history and the car was over 7 years of age? I also got the following few e-mails from BMW yesterday, their replies are in Italic and mine are in bold. Thank you for your response to my original e-mail and I will be seeking legal advice and talking to various consumer groups before I decide what steps to take next. Regarding the e-mail below, one thing I would like to clarify is you mention you cannot review goodwill on a vehicle that has not been seen in your dealer network for seven years and the last time it was seen was July 2003, which is actually less than 7 years. Can you please clarify? We are unable to review goodwill on a repair when the vehicle has attained seven years of age, i.e. seven years from the date of registration, regardless of service history. The last time your vehicle was in our dealer network was July 2003 which is 83 months, seven years all but one month, and we would not review any repairs on this vehicle, even if it was less than seven years old, as it would not have full BMW service history. Sorry to bother you again but for clarification, even if I did have full BMWSH, once the car is seven years of age you would not have fixed it under your goodwill scheme. Is that correct? Yes that is correct. Our goodwill policy cannot be viewed as an indefinite warranty and therefore we have to implement an age limitation. Six years of age is double the three year dealer warranty, BMW therefore deem this a fair and reasonable time frame. There must come a time, in the life of a vehicle, when the customer has to take responsibility for any repair that is necessary on their vehicle, which is no longer supported by a warranty. Does that all sound a bit condradicting to anyone? Link to comment Share on other sites More sharing options...
myfirstbeemer Posted June 24, 2010 Report Share Posted June 24, 2010 Hi. I've just joined this forum to post my experiences - I've been sharing my experience of this over on the Alpina Register forum. Here's a link... Where did you buy your car from? If it was from a dealer, you could try a small claim under the sale of goods act. If it was a private sale, you're pretty much stuffed. I know someone close to the auto press, and their interest in running the story was non-existent on the basis that BMW generate a significant proportion of their advertising revenue. No reply from Watchdog. It seems we're all thrown to the dogs in the UK, meanwhile BMW US and Germany have better consumer protection laws. Totally sucks. All that said, use the independent repairer in my posts, and it shouldn't be as painful as the quotes you get from the main stealers. Good luck Link to comment Share on other sites More sharing options...
Ezspoons Posted July 28, 2010 Report Share Posted July 28, 2010 Hi Okay, started noticing creaking on cornering today (left or right) also have a thud/thump when changing gear (also this occurs when stationary) heard this could be any of the following: Driveshaft guibo subframe Bushes Broken spring or the sub frame I phoned BMW , sent the report over and copied in BMW Head Office. they got back to me really quick and want me to take the car in tomorrow morning for a free sub frame inspection,say it will take 20 mins. thoughts opinions/advice? Link to comment Share on other sites More sharing options...
Sam Posted July 29, 2010 Author Report Share Posted July 29, 2010 Hi Okay, started noticing creaking on cornering today (left or right) also have a thud/thump when changing gear (also this occurs when stationary) heard this could be any of the following: Driveshaft guibo subframe Bushes Broken spring or the sub frame I phoned BMW , sent the report over and copied in BMW Head Office. they got back to me really quick and want me to take the car in tomorrow morning for a free sub frame inspection,say it will take 20 mins. thoughts opinions/advice? How old is it? They are not doing cars over 10 years from memory. Good job so far, just don't let them take you for a ride. My 323 had the same symptoms, had the thud after the subframe was fixed, didn't cause any problems. Link to comment Share on other sites More sharing options...
Ezspoons Posted July 30, 2010 Report Share Posted July 30, 2010 Ok- update from BMW. this is what they said. Subframe "was" cracked. It would appear the previous owner had welding carried a while back (t**t, why didnt he get BMW to do a warranty claim?) I saw this for myself and did take a picture. the welding isnt the best to be fair, but it looks as though a strenghthening plate has been welded on the passenger side. when standing under the ramps, and pushing the car up, the creck sounds lik it is coming more from the shock/spring, certainly not the sub frame (sigh of relief!) BMW was pretty helpful to be fair, but the dealer did say that he doesnt think BMWwould do anything due to the age. I confirmed with him that the weld looks secure and there are NO cracks. kinda happy, but the weld/previous repair has caused me some concern. so im taking it into a well know specialist nxt week for a second opinion, and maye bite the bullet and get the whole thing done again. Least this creackng sound isnt the sub frame! Link to comment Share on other sites More sharing options...
sandeep Posted August 16, 2010 Report Share Posted August 16, 2010 hello guys, i hope someone can help me. my 2000 reg 323ise has done 179k now and recently the suspensions turned into jelly with a cookie crisp. the front end is terrible! knocks like a woodpecker and steers itself and the rear end sounds like i got Tweetie Pie in a head lock. constantly squeeking and im sure it can be heard outside the car too? is this signs of this fault and with my mileage would my car be eligible for this to be sorted by BMW? thanks for any feed back. Link to comment Share on other sites More sharing options...
gerontius Posted August 24, 2010 Report Share Posted August 24, 2010 Is there any information to suggest that the problem affects cars built after Feb 2000 ? For example, a 330 Se touring with a build date of August 2000 ? Considering buying one & don't fancy getting involved in these sort of repairs Link to comment Share on other sites More sharing options...
undertow Posted October 25, 2010 Report Share Posted October 25, 2010 hello guys, i hope someone can help me. my 2000 reg 323ise has done 179k now and recently the suspensions turned into jelly with a cookie crisp. the front end is terrible! knocks like a woodpecker and steers itself and the rear end sounds like i got Tweetie Pie in a head lock. constantly squeeking and im sure it can be heard outside the car too? is this signs of this fault and with my mileage would my car be eligible for this to be sorted by BMW? thanks for any feed back. With that mileage the problem could be more fundamental. If your car hasn't been well maintained the common wear and tear suspension items could be overdue for replacement: Front lower control arms Front lower control arm rear bushes Rear springs may be cracked Shocks all round Is there any information to suggest that the problem affects cars built after Feb 2000 ? For example, a 330 Se touring with a build date of August 2000 ? Considering buying one & don't fancy getting involved in these sort of repairs My 2002 build is getting the job done by BMW Link to comment Share on other sites More sharing options...
briano Posted April 12, 2011 Report Share Posted April 12, 2011 my 2002 330 is starting to creak on o/s rear Link to comment Share on other sites More sharing options...
gerontius Posted April 13, 2011 Report Share Posted April 13, 2011 Don't jump to conclusions - check for normal wear and tear items first, especially broken road springs. Link to comment Share on other sites More sharing options...
Duncroberts Posted May 9, 2011 Report Share Posted May 9, 2011 It's the rear subframe mount usually the passenger side I found that getting the plates welded over is a better fix than replacing the panel the problem is caused by BMW not using thickenough steel for the Pannel they know this and from 2002 all 3 series had the strengthing plates welded in at the factory bm told me the car gas to be under 10 years old have a full service history for them to do it but some BMW race tuners use much thicker plates and if you drive car hard this is the better option this is what I had done and cars been perfect since and I do drive hard!! Link to comment Share on other sites More sharing options...
mboon Posted May 10, 2011 Report Share Posted May 10, 2011 My 330i sport 2002 is booked in for a check tomorrow, no signs of a fail but can never be sure Link to comment Share on other sites More sharing options...
ollie searle Posted May 24, 2011 Report Share Posted May 24, 2011 hi all new to the forum in need of a bit of info ive got a 99 323ci and my rear sub frame is hanging out bmw told me to jog on so im in need of the thicker plates so i can weld it up into place but im struggling to track any down. the local dealer is not aware of the problem and as far as they know plates are not avalible so im now not a happy chap any info on gettin hold of the plates i would be very greatful of cheers Link to comment Share on other sites More sharing options...
Blair Posted May 25, 2011 Report Share Posted May 25, 2011 Call Craig @ DynoTorque 01217530415 & he will sell you them Link to comment Share on other sites More sharing options...
ollie searle Posted May 25, 2011 Report Share Posted May 25, 2011 spot on thank you very much for your help Link to comment Share on other sites More sharing options...
Blair Posted May 25, 2011 Report Share Posted May 25, 2011 (edited) No probs mate If anybody wants the job doing Craig said £1k drive in/out Edited May 25, 2011 by bikealarmblair Link to comment Share on other sites More sharing options...
edc Posted May 26, 2011 Report Share Posted May 26, 2011 No probs mate If anybody wants the job doing Craig said £1k drive in/out Got the dreaded problem on my 2000 318 ci. Local Indy says 550 +vat. Will also try BMW dealer too. Link to comment Share on other sites More sharing options...
RickyZ Posted May 29, 2011 Report Share Posted May 29, 2011 Got the dreaded problem on my 2000 318 ci. Local Indy says 550 +vat. Will also try BMW dealer too. Thats a great price I doubt BMW will beat that tbh Link to comment Share on other sites More sharing options...
zimzimmer46 Posted May 30, 2011 Report Share Posted May 30, 2011 Epic fail Link to comment Share on other sites More sharing options...
richierich Posted July 18, 2011 Report Share Posted July 18, 2011 hi chaps, i have a 1999 323Ci and i have a creaking and occasional clunk from the rear, could that be subframe? Its going in garage wednesday for other work and will be checked then. PS is there an age limit for warrenty repair?? 12 years old and 147k miles Link to comment Share on other sites More sharing options...
Rob- Posted July 18, 2011 Report Share Posted July 18, 2011 10 years unfortunately Link to comment Share on other sites More sharing options...
richierich Posted July 18, 2011 Report Share Posted July 18, 2011 thats what i thought Link to comment Share on other sites More sharing options...
Blair Posted July 18, 2011 Report Share Posted July 18, 2011 It's not the end of the world £900 drive in-out including reinforcement kit where I had mine done. Link to comment Share on other sites More sharing options...
richierich Posted July 18, 2011 Report Share Posted July 18, 2011 tis £900 more than i can spare at the moment. Link to comment Share on other sites More sharing options...
